Senior Project Manager

The Plant’s mission is to empower businesses to deliver innovative commerce experiences, expand market opportunities and make them leaders in Japan and beyond. We do this through innovative software solutions that solve complex challenges, delivering value with speed, flexibility, and cost-effectiveness. 

Working at The Plant means being part of a team that fosters a healthy, safe, and positive environment where everyone can grow and succeed. Employees are encouraged to lead themselves and others with a proactive mindset and grow their skills and passion as artisans. Trust, transparency, and integrity are core to our endeavor as we commit to the belief that employee growth drives our clients’ success.

As Senior Project Manager, you will you will be responsible for overseeing project timelines, budgets, and staff, ensuring the highest level of quality and client satisfaction. Your expertise will be vital in guiding project teams and managing stakeholder relationships. 

What you will do

• Project Leadership: Lead and manage a range of e-commerce projects, ensuring successful delivery within scope, time, and budget constraints.
• Client Liaison: Serve as the primary contact for clients throughout the project lifecycle, ensuring clear communication and alignment with client objectives.
• Requirements Gathering and Analysis: Conduct thorough requirements gathering sessions, analyze client needs, and document requirements clearly and concisely.
• Process Mapping and Improvement: Analyze and map client business processes, identifying areas for improvement or enhancement through our digital solutions.
• Team Management: Direct and mentor project teams, fostering a collaborative environment and ensuring professional growth.
• Staff Allocation: Effectively allocate and manage staff across projects, optimizing productivity and efficiency.
• Risk Management: Proactively identify and mitigate project risks and issues.
• Quality Assurance: Ensure all deliverables meet the highest quality standards and adhere to industry best practices.
• Stakeholder Engagement: Engage and manage expectations of all stakeholders, including clients, team members, and senior management.
• Process Improvement: Continuously evaluate and improve project management processes and methodologies.
• Reporting and Documentation: Maintain comprehensive project documentation and provide regular progress reports to stakeholders.

What we're looking for

• Excellent leadership, communication, and interpersonal skills with experience working as an external consultant on complex projects with multiple stakeholders and vendors;
• Strong track record of successful project delivery using problem-solving and analytical skills as well as project management methods and tools.
• Knowledge of and experience with enterprise-level eCommerce (EC), content management (CMS), or customer relationship management (CRM) systems;
• Native level in English;
• Working proficiency in Japanese;
• Strong candidates also have the following skills and experience:
  • Experience in project management, with experience in e-commerce or digital transformation projects.
  • PMP, Prince2, or similar project management certification is not required but preferred.
  • Degree or demonstrated competency in Computer Science or related field.